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Please contact us using the form below or via email at service@cafeiwu.com . We generally respond within 24-48 hours of your inquiry.

Please check our FAQ page and/or Terms Page before contacting us in regards to general questions. If you have a product question, please see if the product description has the information before emailing us.

If you have a question about your receiving your tracking number, please be sure it has been 2-3 days after you've ordered as that is the general processing time.

If you have a question about switching items, PLEASE provide us with an order number.

If you have any further questions or comments, please do not hesitate to contact us through:

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